Careers

Business Operations Manager Job Description

Position Summary

NHBSR is seeking a highly organized, detail-oriented, and proactive Business Operations Manager to join our close-knit, fully remote team of four. This multifaceted role is essential to the smooth functioning of our daily operations, financial health, member relations, and program support. The ideal candidate will be comfortable working independently in a remote environment, possess strong financial/bookkeeping skills, demonstrate proficiency with QuickBooks Online, and have experience in HR/payroll administration. A collaborative spirit and a passion for supporting a mission-driven organization and its members are essential.

This position is full-time. At this time, we are unable to offer a relocation package as part of this role. The position will work from their home office and will travel throughout New Hampshire and Maine as needed, with appropriate travel expense reimbursement.

Key Responsibilities

Financial Management (Approx. 30%)

• Manage all daily financial operations, including accounts payable, receivables, expense reimbursements, member/sponsorship dues,  invoicing, follow-up on overdue invoices, and collections in a cloud-based environment using QuickBooks Online. 
• Collaborate remotely with the bookkeeper to ensure accurate and timely financial data and reporting.
• Prepare monthly financial reports for the Executive Director and Board of Directors.
• Support annual 990 preparation and provide necessary documentation.
• Ensure compliance with all relevant financial regulations and internal policies.

Grant Management & Reporting (Approx. 15%)

• Track and manage all active grants, including deadlines, deliverables, and budgets. Maintain accurate records and collaborate with staff to prepare timely and accurate grant reports for funders and narrative updates in collaboration with the Executive Director.
• Support the development and refinement of internal grant management processes and tools for a remote team.

Human Resources & Payroll Administration (Approx. 15%)

• Process payroll, W-2s, and manage employee benefits (like IRA contributions) using online platforms. 
• Maintain confidential digital employee records, support HR policy updates, and serve as the primary point of contact for employee HR/payroll questions.
• Collaborate with the Executive Director on HR policy updates and compliance.

Operations, Program, and Member Support (Approx. 40%)

• Oversee general administrative functions, including managing digital files, organizing shared drives, and maintaining online office systems.
• Collaborate with staff to manage aspects of event planning, logistics, execution, and post-event follow-up.
• Maintain and update organizational databases (e.g., CRM for members/contacts).
• Provide administrative support to the Executive Director and team, assist with implementing and tracking core programming.
•  Provide excellent customer service to members, proactively engaging them to ensure satisfaction, encourage participation, and support retention.
• Contribute to the development and refinement of operational policies and procedures to enhance efficiency in a remote work environment.

Qualifications

• Proven experience (3+ years) in a financial, operations, or administrative role, preferably within a nonprofit or small-team environment.
• Demonstrated expertise in QuickBooks Online is essential.
• Strong understanding of basic accounting principles and financial record-keeping.
• Experience with grant management, including tracking grant budgets and supporting financial and narrative reporting.
• Experience with payroll processing, W-2s, and retirement plan (IRA) administration.
• Experience in customer service, member relations, or client support is highly desirable.
• Excellent organizational skills with strong attention to detail and accuracy.
• Ability to manage multiple priorities, meet deadlines, and work effectively both independently and as part of a small, remote team.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and comfort with learning new software/platforms.
• Exceptional written and verbal communication skills, with the ability to communicate clearly in a remote environment.
• Proactive, resourceful, and a problem-solver.
• Ability to interact professionally and positively with diverse stakeholders, including board members, partners, and the public.
• A passion for sustainability, corporate social responsibility, and the mission of NHBSR.

Preferred Qualifications

• Experience with CRM software (e.g., Salesforce, HubSpot).
• Some familiarity with marketing/communication tools (Constant Contact).
• Experience or desire to work in a mostly remote environment (with few in-person meetings) where adaptability and self-motivation are key.

Applications
Please submit a resume and cover letter to search@nhbsr.org outlining your relevant experience and highlighting your passion for the organization’s mission.

Director of Policy and Advocacy Job Description

Position Summary

The Director of Policy and Advocacy will lead and manage NHBSR’s policy and advocacy initiatives, with a focus on building and mobilizing circles of business leadership to address issues that impact New Hampshire’s communities, workplaces, and environment. This role is central to advancing NHBSR’s mission by developing and executing strategies that influence public policy, strengthening coalitions, and ensuring that advocacy efforts reflect the voices and experiences of diverse stakeholders. The Director will also play a key role in designing educational programming, supporting and amplifying the collective impact of NHBSR’s network of over 250 businesses, nonprofits, and educational institutions 

This position is full-time. At this time, we are unable to offer a relocation package as part of this role. The position will work from their home office and will travel throughout New Hampshire and Maine as needed, with appropriate travel expense reimbursement.

Key Responsibilities

Policy Development and Strategy

• Lead the development and implementation of NHBSR’s advocacy vision and strategy in collaboration with the Board of Directors and Advocacy Committee. 
• Adapt and implement the policy advocacy plan to meet the current environment, in collaboration with our Advocacy firm. 
• Actively listen to and engage with members to understand their perspectives and the issues most important to them, fostering their participation in our advocacy initiatives
• Monitor, analyze, and respond to policy developments relevant to NHBSR’s mission, including affordable housing, early childcare and education, clean energy, healthcare, inclusive workplaces, and employee financial stability. 
• Work with relevant staff to develop educational materials and programming that drives engagement on policy issues. 
• Work with Advocacy firm to craft position statements, and fact sheets to support business advocacy.  Work with staff to develop a web presence to communicate NHBSR’s policy priorities and drive advocacy efforts. 

Advocacy and Stakeholder Engagement

• Engage with policymakers, elected officials, and community leaders to develop relationships to advance NHBSR’s policy goals. 
• Lead advocacy campaigns, coordinate coalition efforts, and organize advocacy events.
• Represent NHBSR at external events, in media interviews, and in collaborative initiatives with partners. 

Management and Supervision

• Collaborate with the Advocacy Committee to develop opportunities to engage leaders.
• Develop and manage the advocacy budget.
• Monitor and evaluate issue outreach effectiveness. 
• Contribute to strategic planning and organizational leadership. 

Qualifications and Experience

•  Bachelor’s degree in a relevant field (e.g., public policy, political science, sustainable business); advanced degree preferred.
• Minimum of five years of experience in advocacy, policy development, or a related field. 
• Demonstrated understanding of sustainable business practices preferred.
• Proven ability to lead and manage advocacy campaigns.
• Excellent written and verbal communication skills.
• Strong strategic thinking and analytical skills.
• Experience in coalition building and working with diverse stakeholders.
• Commitment to equity and social justice.  
• A passion for sustainability, corporate social responsibility, and the mission of NHBSR.

Preferred Qualifications

• To have a strong network across NH

Applications
Please submit a resume and cover letter to search@nhbsr.org outlining your relevant experience and highlighting your passion for the organization’s mission.